Escape room The Control Room at Intertraining | Take on the role of a dispatcher!

Escape room The Control Room at Intertraining | Take on the role of a dispatcher!

After the success of the first escape room for company emergency teams in the Netherlands, FireWare and Intertraining have joined forces again for a collaboration. We have carefully evaluated our experience of the past years in the field of gamification in security education. The Control Room is a whole new experience for students. In this escape room, students take on the role of a dispatcher!

When you hear the term “escape room”, you will probably think of a place with mysteriously decorated rooms and secret doors. The Control Room does not fit in this list. The entire experience is designed as a real control room. That doesn't make it any less exciting; on the contrary, it ensures that students experience a realistic scenario! As a dispatcher, you guide the reporters through their incidents. The student works under aggravated circumstances, such as time pressure. After your shift, you are allowed to leave the desk: Have you been able to assist all the reporters to complete their incidents properly?

Escape room for company emergency teams

Participants are divided into three groups and they will man their own control room. These rooms are identical to each other. The control rooms are equipped with detachable desk screens, so that courses can be organised in total safety. When entering the room, the game starts and the first report comes through. The student’s task is to deal with the report properly and to assist the victims and rescuers on the other end of the line. What is the best solution for the incident? A total of four types of reports are received: fire alerts, evacuation alerts, communication alerts and fire/evacuation alerts.

Fully interactive

The new escape room at Intertraining is dynamic and fully interactive. Students give answers in a wide variety of ways. For example, present objects and answer cards can be scanned in the room and there are two telephone line buttons to answer A / B questions. It is even possible to send situation photos using the webcam. After giving an answer, light effects and video walls ensure that the student is fully immersed in the interactive experience. The whole atmosphere is supported by sound effects.

The goal the entire installation design is to make students a better emergency responder. It is therefore certainly not just about testing the student. In case of an incorrect or incomplete answer, appropriate instructions are given, fully automated.

The Control Room can be fully controlled on a tablet. The live camera in the rooms will be streamed on the tablet. This allows the instructor to remotely assess the students’ actions.

Training in a pleasant environment

A great deal of attention was paid to the indoor climate of the control rooms. Advanced air treatment ensures that the rooms do not become "dull" or have an unpleasant temperature. The indoor climate of a practicing facility is extremely important for the students’ experience and ability to learn.


One of the major challenges of an escape room or applying a game within company emergency teams education is future-proofing: After one year the students have seen the game. It is time for a new challenge in the following year!

The Control Room game is capable of facilitating multiple games in multiple languages at different levels of difficulty. In this way, a beautiful, educational game can be created year after year!

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Didactic escape room at Intertraining

Surely you have heard of them: escape rooms are hot. They are all about people being physically locked up in a confined room. The room is filled with clues to crack a code. The code can be used to escape the room. However, escape rooms aren’t just exciting; they can also be highly educational. Imagine the value an escape room could add to a training for a company emergency team?

FireWare and Intertraining collaborated in developing the first escape room for company emergency teams. There are 4 fully interactive rooms in which the participants are confronted with questions and riddles about fire, life-saving measures, communication and evacuation. Their experience is the principal focus of the escape room. We can promise you this: it will certainly not be boring or easy! The participant searches the room looking for answers and clues and tries to crack the code in order to escape. This escape room helps Intertraining to add a whole new dimension to the education of company emergency teams in the Netherlands.

Unique design features

A unique feature of the design process is confined in the sneak previews existing Intertraining customers got about the escape room through videos. They have provided feedback that in its turn was used to finetune the concept in the process of developing and to customize it for the target group. A method that satisfied all parties involved!

For this appliance, FireWare developed a dedicated escape room controller. This is the installation’s heart and ensures the full operation and monitoring of the 4 connected rooms. The instructor can control the entire installation with an iPad. Each room is provided with cameras that show the participants’ actions. Are they struggling with a problem? Does it take too long to find an answer? The instructor can help them by showing tips on the monitors in the rooms.


The experience is created by means of specials effects, light and sound effects and projection. The installation has two options: an educational option, where the focus is on the educational aspect and an escape option that focuses on the recreational purpose of the installation, like team building sessions.

The rooms

The first room’s theme is fire safety. In this room, the focus is on fire safety issues that company first responders could encounter. The participants are asked about the functioning of smoke detectors, fire classes, CO and extinctors. They use touch screens, buttons and speakers to crack the code and to unlock the next room.

The next room is all about life-saving actions. There are dummies in the room on which various injuries are projected. The participant is challenged to come up with the right answers, while racing against the clock …

In the communication room, the participant is flooded with information. It is his job to filter out the necessary bits and pieces to solve the communication issues a company first responder might have.

The final room deals with evacuation. The participant stands over a burning  3-D model of a building. By solving puzzles, the building can be safely evacuated. Once everyone is safe, the participant can escape from the confined room!

Also interested?

Are you also interested in designing your own didactical escape room? Please contact us so we can discuss how we can be of assistance!

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